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Frequently Asked Questions

You have questions, here are some answers!
We have gathered all the answers to the most frequently asked questions.
We hope you will find everything you need.

Cosmetics Products

How long can I keep a product, once it has been opened?

A usage period after opening is indicated on product packaging, which is denoted by a pictogram representing an open pot which indicates the recommended usage period, once packaging has been opened.

The recommended usage period is given as a number of months, which is the period during which the product must be used once it has been opened. In general it is between 6 months (6M) and 18 months (18M).

Do you send out samples ?

GUINOT does not send out samples. But you can test our products by going to a salon which is an authorised agent for GUINOT products. A beauty therapist will provide you with specific advice and will give you samples which are best-suited to your skin.

Are your products tested on animals ?

The active ingredients used in our formulations are chosen so as to respect the environment, since Guinot is conscious of its fragility and is concerned about its protection. Thus, our products are not tested on animals.

Recruitment

Do you want to apply for a job or a work placement within the Guinot group?

Please use the "Join Us" section at the bottom of the page, in which you can send us your CV and a cover letter.

Internet

Do you sell products online ?

The official website of the brand is a website which provides information only. We do not sell our products on a direct basis on the INTERNET because our products are professional beauty care products to be used and prescribed by beauty therapists who are qualified and who have been trained by our own staff. Guinot believes that a cosmetic product can only be effective if it suits your skin type and beauty goals. Therefore, a consultation must first take place with your beauty therapist. If you purchase a Guinot product from sources other than an accredited Guinot salon or spa, you are running the risk of buying a product which is counterfeit or which has been misappropriated (it may have been stored in poor conditions, badly handled, or be past its use-by date, etc.). Guinot declines all responsibility regarding the safety and quality of any Guinot-branded products bought from sources other than an accredited Guinot salon or spa.

Beauty Salon

How can I find my nearest salon ?

Find all of our beauty salons in the "Find a salon" section on our website.